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» Category: Merchants  (Go back)

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How to log in to the Merchant Control Panel Article rated 3.0/5.0
To log in, go to your payment portal (for example, http://vpspay.com), and enter your username and password in the tab in the upper right corner of the screen. You can also log in using this link: htt...
My Company Logo Doesn't Show When Customers Make a Payment Article rated 3.1/5.0
If your logo is not showing, VPS either does not have your logo, or there is a problem displaying it.   You can send your logo to us by either opening a ticket and attaching your logo or by emai...
Taking Discover Payments Article rated 3.2/5.0
Effective March 1, 2011, all VPS Portal merchants can accept Discover card payments. To accept a Discover payment, simply enter the Discover card number in the Card Number field and enter all payment ...
Lost Password - Can't Log In to Merchant Control Panel Article rated 3.2/5.0
If you've lost your password, you can have a new password sent to the email address that is associated with your user login. To reset your password, click here and enter your email address. An e...
How Long Does it Take For Money to Be Deposited From A Credit Card Payment? Article rated 3.2/5.0
In general, money is deposited to your account within two business days  of when a payment is settled. A very small number of transactions may take longer. Transactions made via VPSPay.com settle...
What is the difference between a credit and a void? Article rated 3.3/5.0
A voided transaction is canceled before the transaction is settled. A void may take 1-2 days to "fall off" of the payer's statement. A credit is simply where the merchant sends money to a cardholder....
 
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